PEBA's 28th Annual Forum

Tuesday April 20, 2010
The Philadelphia Marriott
12th & Market Streets

General HR Presentation Titles

Morning Session
9:40 to 10:55 am
Salon A

Mass Career Customization: Career-Life Fit

The traditional, one-size-fits-all model of career progression typified by the corporate ladder no longer fits a workforce that is struggling to fit life into work and work into life.  While the ladder has been the enduring gold standard for professional success, employers need to recognize a fundamental shift in the needs of the corporate workforce.  Today, career journeys are disproportionately nonlinear and a “corporate lattice” model of career progression allows for multiple paths upward taking into account the diverse needs of both the individual and the organization across various intervals of time. 

This session will bring Deloitte’s lattice to life with an overview of the Mass Career Customization (MCC) approach to career planning, a new approach that reflects the reality of today’s workforce and focuses on options, choices, and trade-offs to deliver career flexibility for our employees.  We will explore how this impacts learning, talent, and HR operations and practices to manage this model with supports spanning a variety of employee styles, needs, and generational preferences.

      - At Deloitte, the corporate lattice is redefining how careers are built and talent is
  developed.
- MCC has already been rolled out to 35,000 of our people; the remainder of our
  workforce will be brought into the MCC model this year.
- Our talent development strategy redesign has accounted for MCC requirements

.Josh Haims
Deloitte Consulting LLP

Amy Titus
Deloitte Services LLP

Afternoon Session
1:15 - 2:30pm
Salon A

Productivity Through Employee Satisfaction  

When the stock market is making you wonder about your organization’s future every day of every work week, it’s vital to be well-equipped to optimize your company’s performance, by ensuring that your employees are productive. We will discuss this strategic issue and what it takes to keep your employees working for you, your stakeholders and your vision. This session includes best practices; a methodology for identifying the issues that most significantly impacts your employees’ satisfaction and productivity and strategies for addressing those issues that most significantly impact your employees’ satisfaction and productivity.

Suzanne McCall
The Pinnacle Group