PEBA's 30th Annual Forum
Thursday April 19, 2012
The Philadelphia Hilton City Avenue
Keynote Presentation:
Rich Miller
CEO, Virtua
2:45pm-3:45pm
Why did PEBA ask Rich Miller, CEO of
Virtua, to be our keynote speaker? Mr.
Miller led the
merger of two health systems to form Virtua in 1998. Since then,
he has taken the system in innovative directions by creating a
values-based culture called the "Star Initiative," by adopting
Six Sigma and other process improvement tools, partnering with
industry leaders such as GE, and transforming a group of
community-based hospitals into technologically advanced regional
medical centers.
Learn more about
their move by watching this video!
Virtua has
developed into an international model for effective healthcare management and
has served as host to domestic and international healthcare organizations that
want to replicate Virtua's success. It has been honored twice with the New
Jersey Governor's Award for Clinical Excellence and recognized with the
Leadership Award for Outstanding Achievement by Voluntary Hospitals of America.
For six consecutive years, Virtua has ranked as the #1 Best Employer in the
Delaware Valley by its employees in the Philadelphia Business Journal’s annual
survey and has earned a spot in the PBJ Hall of Fame. In a national survey of
employees from over 500 healthcare institutions, Virtua was rated #1 in Patient
Care, Employee Engagement and Employee Satisfaction. Virtua is also a four-time
recipient of the Consumer Choice Awards by National Research Corporation.
While developing and leading groundbreaking strategies, Miller
stays close to the communities that Virtua serves. He is a board
member of the March of Dimes of Southern New Jersey and served
as Past Chairman of the March of Dimes WalkAmerica Campaign. He
is a past member of the American Heart Association board and has
served as chairman of the Arthritis Association Walk for
Southern New Jersey.
As an industry leader, Miller’s efforts were recognized
nationally with appointments to the Leadership Advisory Council
of the Joint Commission Center for Transforming Healthcare (CTH)
and to the Governing Council of Healthcare Executives for the
American Hospital Association. He served in a variety of officer
positions on the Board of Trustees of the New Jersey Hospital
Association culminating as chairman in 2008 and immediate past
chairman in 2009. He is past chairman and lifetime member of
Southern New Jersey Chamber of Commerce board and serves on the
Operating Committee of the Board of Select Greater Philadelphia.
He also serves on the Board of the University of the Sciences of
Philadelphia. Miller has been named among The 100 Most Powerful
People in New Jersey Business by NJBIZ magazine. He was also
recognized on the list of “291 Hospital and Health System
Leaders to Know” by Becker’s Hospital Review.
Miller has received many awards for his leadership and service
to the community. In 2011, he was named CEO of the Year by the
Philadelphia Business Journal as part of their Healthcare
Innovation Awards. He was named Voorhees Business Person of the
Year by the Voorhees Breakfast Rotary Club for his
accomplishments within the Voorhees business community. The
March of Dimes recognized his dedication and commitment to the
community during the 2011 Born to Shine Gala. He received the
2010 New Jersey Business Hall of Fame Lifetime Achievement Award
from New Jersey Junior Achievement. He has also received the
"Distinguished Citizen of the Year Award" from the Boy Scouts of
America. Miller has been named one of the 50 Most Powerful
People in Health Care by NJBIZ and a "Person to Watch" by
Philadelphia Magazine. He has also received national recognition
as the Lean Six Sigma CEO of the Year. He served on the
Governor's Committee on Benchmarking for Quality and Efficiency,
and on the NJ Healthcare Access Study Commission.
Miller is a Fellow of the American College of Healthcare
Executives and serves as a trustee of the National Quality
Forum. A graduate of Mount St. Mary's College, he earned his
MBA from Southern Illinois University.
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