This intermediate-level course presents the key concepts associated with measuring and rewarding performance at the organizationwide, group and individual levels. Issues addressed include: organizational performance planning, business strategy, the performance management system and process, measurement, individual motivation and the link between rewards and performance.

Who Should Attend

This course is intended for compensation/HR practitioners and line managers who are designing and administering performance management systems, or who are responsible for developing and implementing a performance rewards strategy.

What You Will Learn

The Performance Management System
Introduces the topic by defining performance management and the performance management system.

• Introduction to performance management
• Organizational drivers
• Performance objectives
• Performance management process
• Evaluation/assessment
• Outcomes
• HR practices interlinked with performance
  management

Measuring Performance
Focuses on performance measures, describing the different types of measures and the measures used at different organizational levels.

• Why do organizations measure performance?
• How are performance objectives identified?
• How do organizations measure progress?
• What do organizations measure?
• How is performance measured at different levels?

Individual Performance and the Performance Appraisal
Examines individual performance and the performance appraisal. The module details the different approaches to employee evaluation and some of the issues associated with performance appraisals.

• Performance by individuals
• The performance appraisal
• Evaluation approaches
• Sample performance appraisals

Implementing Performance Management
Covers the performance management process that supports implementation of the performance management system. It describes the steps in applying the process at different levels of the organization and the importance of alignment within the performance management system.

• Performance management system implementation
• The performance management process
• Alignment

Linking Performance to Rewards
Discusses the factors that motivate employee performance. It identifies the rewards that organizations use to motivate performance, tactics for allocating meaningful rewards and examples of performance reward strategies.

• Performance reward strategy
• What motivates employee performance?
• Linking pay to performance
• Linking base pay to performance
• Variable pay
• Motivating with other rewards

Performance Management System Evaluation
Covers the process for assessing the success of the performance management system. It presents questions to ask in evaluating a system and identifies key elements that need to be in place to ensure that a system is complete.